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Medical Records Requests

Your medical record contains Protected Health Information (PHI) which is maintained under State and Federal confidentiality and retention laws and statutes.

Medical Records Requests

Information about you and your health is confidential.

To obtain a copy of your medical records, please follow the instructions below:

1.     Download and complete the authorization form

You may also obtain an authorization form from your provider's office.

Please note: Unsigned requests will not be processed.

2.     Completed forms can be:

  • Mailed to Riverside University Health System – Public Health
    Attn: Release of Information
    10769 Hole Ave, Riverside, CA 92505 
  • Faxed to 951-358-5294

For medical record inquires please contact 951-358-6082

COVID Vaccination Requests please follow the link below:

View Your Medical Records on MyChart: Access your information 24/7 on a computer, tablet or smartphone when it's convenient for you.

Information about you and your health is confidential.

Frequently Asked Questions

Q: May my spouse request and receive copies of my medical record? A: With a Consent Form of Authorization, another person may request and receive copies of your medical record.

Q: When can I expect to receive my copies?
A: It may take up to 10 business days to fulfill your request.

Q: Can the copies be mailed to me?
A: Copies will be mailed to the address specified on the Consent Form of Authorization.

HIPAA (Health Insurance Portability and Accountability Act)

In 1996, Congress passed a law called the Health Insurance Portability and Accountability Act (HIPAA). HIPAA addresses the way a patient’s records are handled and maintained. In addition to the current California Privacy Laws, HIPAA sets a national standard on how health care providers and health plans must protect medical information.

HIPAA requires all treatment providers and health care plans to distribute a privacy notice that explains your rights as a patient, how your medical information may be used, our legal obligations to you, and how you may contact us for information or to file a complaint. This notice is called our Notice of Privacy Practices and is available at the link below or at any of our Family Care Centers.


Riverside University
Health System-Public Health

4065 County Circle Drive, Riverside, CA 92503
(951) 358-5000 | FAX 358-4529 | TDD 637-6834

Office hours: Monday - Friday, 8 a.m. - 5 p.m.

Information for Providers

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