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DEPARTMENT OF PUBLIC HEALTH ADMINISTRATION
Susan Harrington, Director
951-358-7036
4065 County Circle Drive, Riverside, CA 92503
Web: www.rivcoph.org
PUBLIC
HEALTH |
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SERVICES PROVIDED |
ELIGIBILITY/FEES |
LOCATION | CONTACT |
Primary
Care: Education: Smoking, obesity, asthma, hypertension, diabetes, other life style behaviors. |
Everyone is eligible for Primary Care Services. Medi-Cal, MISP, IEHP, Molina, Healthy Families, Healthy Kids, Medicare, CHDP Treatment, and private insurance are accepted. Non-Medi-Cal patients are screened financially for Medi-Cal, and MISP eligibility. Ability to pay program (sliding fee) is available for low-income patients who provide proof of income. |
All clinic facilities. Family Care Center locations. Call for Family Care Center appointments and walk-in clinic hours. | Your local Family Care Center |
Pediatric
Immunizations: Flu Vaccines available during flu season. |
Pediatric
Immunization: For all children under the age of 18, parent or guardian
consent required. Fees charged. |
All
clinic facilities. Family Care Center locations. Call
for Family Care Center appointments and walk-in clinic hours. |
Your local Family Care Center. |
Anonymous
and Confidential HIV Testing: |
No restrictions on eligibility. (Age 12 or older-no parental consent required.) |
Visit the Riverside County HIV/AIDS Program for testing locations. Anonymous:
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HIV/AIDS
Primary Care: |
Services will be offered to those individuals with a confirmed HIV+ test, or who are exhibiting symptoms associated with an HIV infection, or people concerned about the possibility of having symptoms. All services are provided on a confidential basis. Fees are charged. Medi-Cal and private insurance are accepted. For other low income patient’s fees are based on an ability-to-pay determination with a sliding fee schedule, according to income. |
Riverside Neighborhood Health Center and Palm Springs Family Care Ctr. Family Care Center locations. Call for appointment. | AIDS Activities Program (800) 243-7275 |
Tuberculosis
Testing: |
For a suspected case or contact to an active case or for children: fees are charged. Medi-Cal and private insurance are accepted. For non-Medi-Cal low-income patients, fees are based on an ability-to-pay determination with a sliding fee schedule. No one is denied services due to an inability to pay. For work related testing: a set fee is charged. There is no sliding scale. Payment is due at the time of service unless contract, voucher, or other arrangements for billing have been made. |
All clinic facilities. Family Care Center locations. Call for appointment. | Your local Family Care Center |
Tuberculosis
Clinic: Treatment of latent TB infection is also available. |
Limited to patients referred by Disease Control Services, private physicians, or hospitals. Fees charged. Medi-Cal and private insurance are accepted. For other low-income patients, fees are based on an ability-to-pay determination with a sliding fee schedule, according to income. No one is denied services due to an inability to pay. |
Appointments for physician evaluation coordinated by Disease Control. |
Local
Family Care Centers or TB Control at: (951) 358-5107 Your local Family Care Center |
Sexually
Transmitted Diseases (STD): |
No restrictions on eligibility. Parental consent required for children under 12 years of age (Age 12 or older - No parental consent required). Fees charged. Medi-Cal and private insurance are accepted. For other low-income patients, fees are based on an Ability-to-Pay determination, with sliding fee schedule. |
All clinic facilities. Family Care Center locations. | Your local Family Care Center |
Cervical
Dysplasia: |
Family P.A.C.T., Medi-Cal, BCEDP, sliding scale. |
Corona, Hemet, Indio, Palm Springs, Riverside Neighborhood Health Center and Lake Elsinore. Family Care Center locations. | Your local Family Care Center |
Family
Planning: |
Family P.A.C.T. state only provider. Medi-Cal and private insurance are accepted. Non-Medi-Cal clients are financially screened for eligibility for State Family P.A.C.T./Federal family planning funding, whereby client fees are based on a sliding fee schedule according to income and family size. No parental consent required, age 12 or older. |
All
Family Care Centers. Family Care Center locations. Call
for appointment. Teen Clinics: All Family Care Centers. |
Your local Family Care Center. Family Planning Program Administration |
Comprehensive
Perinatal Services Program: |
Open to all pregnant women. Fees charged. Medi-Cal and private insurance accepted. Presumptive Eligibility. |
All clinic facilities. Family Care Center locations. Call for appointment. | Your local Family Care Center |
| Child
Health Exams: History and physical examination, dental assessment, nutritional assessment, vision screening, hearing screening, blood and urine testing, TB testing, immunizations lead screening, health education, referral for follow-up diagnosis and treatment. |
Children from birth to 21 years of age who have Medi-Cal, Healthy Families and Healthy Kids. Also, children may qualify for CHDP funding according to family size and income. Any child attending a State licensed Preschool/HeadStart Program is eligible for an examination. |
All clinic facilities. Family Care Center locations. Call for appointment. | Your local Family Care Center |
Cancer
Screening: |
All women eligible at age 18 or older. Children under 18 need parental consent. Medi-Cal and private insurance are accepted. Non-Medi-Cal patients are screened financially for Medi-Cal or MISP eligibility, BCEDP. Ability to Pay (sliding scale) is available for low-income patients providing proof of income, BCEDP. |
All clinic facilities. Family Care Center locations. | Your local Family Care Center |
FAMILY
CARE CENTER LOCATION, HOURS, PHONES |
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CLINIC SITE |
SERVICES PROVIDED |
INFORMATION | |
Banning
Family Care Center Appointments: 1-800-720-9553
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Primary care, family planning, pregnancy testing and counseling, perinatal care, cancer screening, colposcopy, sexually transmitted diseases, adult and pediatric immunizations, tuberculosis skin testing, well child care, and nutrition. |
Monday
- Friday Call for information |
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Blythe Family Health Clinic This clinic is contracted by the county to provide services in this area. |
Primary care, family planning, pregnancy testing and counseling, comprehensive perinatal care, cancer screening, sexually transmitted disease, adult and pediatric immunizations, tuberculosis clinic, tuberculosis skin testing, HIV antibody testing, well-child care and nutrition. | Monday – Friday |
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Corona
Family Care Center Appointments: 1-800-720-9553 |
Primary care, family planning, pregnancy testing and counseling, perinatal care, cancer screening, colposcopy, sexually transmitted diseases adult and pediatric immunizations, HIV antibody testing, tuberculosis skin testing, well child care and nutrition. |
Monday
- Friday Call for an appointment |
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Hemet
Family Care Center Appointments: 1-800-720-9553 |
Primary care, family planning, pregnancy testing and counseling, cancer screening, colposcopy, perinatal care, sexually transmitted diseases, adult and pediatric immunizations, tuberculosis skin testing, well child care, HIV antibody testing, nutrition, emergency contraception, teen clinic, basic dermatology. |
Monday
- Friday Walk Ins - Same Day Appointments Call for information |
|
Indio
Family Care Center Appointments: 1-800-720-9553 |
Primary care, family planning, pregnancy testing and counseling, comprehensive perinatal care, cancer screening, colposcopy, sexually transmitted diseases, adult and pediatric immunizations, tuberculosis clinic, tuberculosis skin testing, HIV antibody testing, well child care and nutrition. |
Monday
- Friday Call for an appointment |
|
Jurupa
Family Care Center Appointments: 1-800-720-9553 |
Primary care, family planning, pregnancy testing and counseling, perinatal care, cancer screening, sexually transmitted diseases, adult and pediatric immunizations, tuberculosis skin testing, well child care, nutrition and teen clinic. |
Monday
- Friday 7:30 a.m. - 5:00 p.m. |
|
Lake
Elsinore Family Care Center Appointments: 1-800-720-9553 |
Primary care, family planning, pregnancy testing and counseling, perinatal care, cancer screening, colposcopy, sexually transmitted diseases, adult and pediatric immunizations, tuberculosis skin testing, well child care, HIV testing, nutrition, colposcopy, emergency contraception, teen clinic. |
Monday
- Friday |
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Mecca Family Health Clinic This clinic is contracted by the county to provide services in this area. |
Primary care, family planning, pregnancy testing and counseling, comprehensive perinatal care, cancer screening, sexually transmitted disease, adult and pediatric immunizations, tuberculosis clinic, tuberculosis skin testing, HIV antibody testing, well-child care and nutrition. | Monday – Friday |
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| Palm
Springs Family Care Center 3111 E. Tahquitz Canyon Way Palm Springs, CA 92262 Phone #: (760) 778-2210 Appointments: 1-800-720-9553 |
Primary care, family planning pregnancy testing and counseling, comprehensive perinatal care, cancer screening, colposcopy, sexually transmitted disease, adult and pediatric immunizations, tuberculosis clinic, tuberculosis skin testing, well child care, nutrition, emergency contraception, HIV/AIDS primary care and antibody testing. | Monday
- Friday |
|
| Perris
Family Care Center in the Dr. Robert Bruce Reid Health Center 308 E. San Jacinto Avenue Perris, CA 92570 Phone #: (951) 940-6700 FAX #: (951) 940-6726 Appointments: 1-800-720-9553 |
Primary care, family planning pregnancy testing and counseling, comprehensive perinatal care, cancer screening, sexually transmitted disease, adult and pediatric immunizations, tuberculosis clinic, tuberculosis skin testing, well child care, nutrition, emergency contraception. | Monday
- Friday |
|
Riverside
Neighborhood Health Center Appointments: 1-800-720-9553 |
Primary care, family planning, pregnancy testing and counseling, perinatal care, cancer screening, sexually transmitted diseases, adult and pediatric immunizations, tuberculosis clinic, tuberculosis skin testing, HIV antibody testing, HIV/AIDS primary care, well child care, nutrition and teen clinic. |
Monday
- Friday
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Rubidoux Family Care Center |
Primary care, family planning, pregnancy testing and counseling, perinatal care, cancer screening, sexually transmitted diseases, adult and pediatric immunizations, tuberculosis skin testing, tuberculosis clinic, well-child care, nutrition and teen clinic. Dental Services offered at this site ONLY. An Exclusive Care Clinic is also located at this facility. |
Monday – Friday Monday - Thursday
7:00 a.m. - 5:00 p.m. (951) 955-5360 |
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Temecula Neighborhood Healthcare This clinic is contracted by the county to provide services in this area. |
Primary care, family planning, pregnancy testing and counseling, comprehensive perinatal care, cancer screening, sexually transmitted disease, adult and pediatric immunizations, tuberculosis clinic, tuberculosis skin testing, HIV antibody testing, well-child care and nutrition. |
Monday – Friday |
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| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
Pediatric
Immunizations |
For all children under the age of 18, parent or guardian consent required. Low cost walk-in services at Family Care Centers. Medi-Cal not accepted. Low fee -maximum set per family. No one Is denied service due to inability to pay. Free immunizations are available at Outreach Clinics for children without a medical provider. |
All Family Care Centers. Call for appointments and walk-in clinic hours.Community Outreach Clinics offered throughout the County. | Local Family Care Center. Visit Disease Control web site for more info |
| School Audits (Public and Private) | Not Applicable | Scheduled by appointment. | Immunization
Coordinator: (951) 358-5107 |
| New Mother Information | Women delivering in Riverside County. | All hospitals (with OB services) in County. | Contact nearest hospital or the Immunization Coordinator at (951) 358-5107 |
| Perinatal Hepatitis B Prevention Program | Pregnant women with hepatitis B, their infants, and household members. | County-wide.Home visits. | Perinatal Hepatitis B Program Coordinator at (951) 358-5107 |
| Adult
Immunizations Immunizations given for persons 18 years and older, including Tetanus, Flu, Pneumonia, Hepatitis A, Hepatitis B, and Immune Globulin for exposure to hepatitis A virus |
Individuals 18 years of age and older. Set fees charged. If job related, payment is due at time of service, unless a contract, voucher, or other arrangements for billing have been made. | Family Care Centers and Special Clinics | Local Family Care Centers or Disease Control Branch at (951) 358-5107 |
| Immunization
Registry The California Immunization Registry (CAIR) oversees the activities of the Inland Empire Immunization Tracking System (IEITS) in Riverside County. The CAIR is a confidential, computerized information system that manages information pertaining to childhood immunizations. The Registry will provide better access to information for records that may have been lost; prevent duplicate vaccinations; and through its reminder/recall system ensure more timely immunizations. |
Medical providers providing immunizations to children 18 years of age and younger. At this time, there is no fee to participate in the IEITS, however enrolled providers must have an internet service provider. | 10370 Hemet Street Ste 300Riverside, CA 92503 | Immunization Registry Program Coordinator at (951) 354-1437. |
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
| Healthy
Children Connection (HCC) Provides nursing case management services in the Coachella Valley to pregnant women and young children. |
Pregnant women and/or families with young children. | Coachella Valley | Administration: Public Health Nurse: |
| Communicable
Disease Epidemiology Investigates the causes of certain disease outbreaks (e.g., hepatitis, enterics, meningitis, etc.). Consultation & information on communicable diseases. |
Not Applicable | Countywide. | Communicable Disease Program at (951) 358-5107. |
| Tuberculosis
Testing Skin testing using the intradermal PPD. A return visit for reading is required. Chest X-ray evaluation for those with a positive reaction. Done for school/ work clearances, and TB exposures. |
Medi-Cal and private insurance are accepted. For other patients, fees are based on an Ability to Pay determination with a sliding fee schedule. No one is denied services due to inability to pay.For work related testing: a set fee is charged. There is no sliding scale. Payment is due at the time of service unless contract, voucher, or other arrangements for billing have been made. | All Family Care Centers.Call for appointment. | Local Family Care Centers OR TB Program Manager at (951) 358-5107 |
Tuberculosis
Clinic Treatment of latent TB infection is also available |
Limited to patients referred by disease control Services, private physicians, or hospitals. Fees charged. Medi-Cal and private insurance accepted. For other patients, fees are based on an Ability-to-pay determination, with a sliding fee schedule, according to income. No one is denied services due to an inability to pay. | Appointments for physician evaluation coordinated by Disease Control. | Program Manager at (951) 358-5107. |
| Sexually
Transmitted Diseases (STD) Examination and laboratory testing for Syphilis (any stage), Gonorrhea (any site), Chlamydia including LGV, education, treatment, and investigation of contacts. |
Parental consent required for children under 12 years of age. No restrictions on eligibility. (Age 12 or older - No parental consent is required.) Fees charged. Medi-Cal and private insurance accepted. | All Family Care Centers.Call for appointment. | Local Family Care Centers. |
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
| Comprehensive
Perinatal Services Program Prenatal care including physical exam; laboratory testing (including pap smear, alpha fetoprotein, screening for sexually transmitted diseases, rubella titer, blood type, & HIV); nutritional assessment and counseling; health education assessment, counseling, and classes; psychosocial assessment and counseling; referral; and post-partum care. |
All Medi-Cal pregnant women | 68 Medical Providers located throughout Riverside County |
MCAH
Program & Administration at (800) 794-4814 or (951) 471-4277 |
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION / CONTACT | |
Encourage
teen parents to stay in or return to high school, or an equivalent program,
and earn a diploma or its equivalent. |
CalWORKs
recipients who are pregnant, or a custodial parent, who have not graduated
high school. Mandatory program until age 19. May voluntarily continue until 20 if they are participating prior to age 19, who have not graduated and are meeting other program requirements. An entitlement program. No client fees. |
Program Administration
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Corona FCC - |
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| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
Administrative
and Case Management Services Medical Therapy
Program |
Must be under the age of 21, a Riverside County resident, and meet the financial and medical eligibility criteria. | CCS Program Administration, 10769 Hole Avenue, Suite 220, Riverside,
CA 92506 (951) 358-5401 Authorized services are provided by CCS-paneled providers countywide. La Granada Medical Therapy Unit, 10353 Gramercy Pl., Riverside, CA 92505 (951) 687-3113 Hemet Medical Therapy Unit, 3401 W. Mustang Way, Bldg. D, Hemet, CA 92543 (951) 652-3961 Palm Springs Medical Therapy Unit, 1055 Vista Chino, Palm Springs, CA 92262 (760) 325-7549 Corona/Norco Medical Therapy Unit, 750 Corona Ave., Corona, CA 91719 (951) 736-3396 Sunshine Medical Therapy Unit, 9390 California Ave., Riverside, CA 92503 (951) 352-8488 ext. 8 Indio Medical Therapy Unit, 80-945 Avenue 46, Indio, CA 92201 (760) 347-0631 Moreno Valley Medical Therapy Unit, 23990 Eucalyptus Ave., Moreno Valley, CA. 92553 (951) 697-4284 Perris Satellite - Rob Reiner Center 2221 S. "A" Street, Perris, CA 92571 (951) 826-4620 |
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| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
| Community education; Case Management of lead poisoned children. | Services are directed to families of children 0-6 years of age, and to children diagnosed with lead poisoning. | Services offered countywide. | Lead
Program Staff (951) 358-5481 |
| Comprehensive
School-Based Dental Disease Prevention Teacher in-service; classroom education to students, which includes: brushing and flossing; fluoride mouth rinsing, screening, and referral; placement of dental sealants. |
Schools with a high percentage of children on the federal free and reduced lunch program are targeted. | Provided at selected local elementary schools. | Dental
Program Coordinator (951) 358-5481 |
| CHDP-provides well child checkups which include: History and physical examination, dental assessment, nutritional assessment, vision screening, hearing screening, blood and urine testing, TB testing, immunizations, health education, referral for diagnosis and treatment. | Children from birth to 21 years of age who have Medi-Cal and are not enrolled in a Medi-Cal managed care program. Also children up to 19 years old who do not have Medi-Cal may qualify for CHDP services according to family size and income. | 120 CHDP providers are located throughout the county, including all Riverside County Family Care Centers. Click here for locations. | Local Family Care Centers or CHDP Administration (951) 358-5481 |
In-home services provided by Public Health Nurses include assessment, guidance, counseling, teaching, intervention, referral and family case management in the categories listed below: Child health, adult/senior health, perinatal, postpartum, family planning, parenting education, (in-home and also group classes in various cities throughout the County), high risk pregnancy, high risk infant, grief/loss, child abuse prevention, adult/elder abuse, communicable disease, tuberculosis, infant death, drug exposed infant, home birth/newborn screening follow-up, homeless, domestic violence, teen parenting, and wraparound services. |
Most clients are referred by hospitals, physicians, or public and private agencies; however individuals may request service for themselves or their families. Fees are not charged for most services. | Click here for locations where Public Health Nurses are available | Nursing
Administration (951) 358-5438 or contact local Family Care Centers |
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
| PATCHS/HCPCFC provide health promotion, education and advocacy to achieve optimal conditions for the well-being of the child, the family, and the community. Interprets health information, facilitation of access to community resources, liaison with the health care providers. Development and updating of Health and Education Passport for Children in Foster Care. | Children who are receiving protective services due to abuse, neglect, and/or abandonment and children in and out of home placement.
Fees are not charged for the services. |
Public Health Nurses are based at Department of Public Social Services (DPSS) offices countywide. | PATCHS
Program Administrator HCPCFC Program |
Public Health Nurses work in collaboration with the Department of Mental Health, Social Services, Probation and Education to ensure that the health related needs of families are identified and addressed through available community resources. In this partnership the Public Health Nurse provides support individualized to each family’s unique strengths and needs promoting health, safety and permanence in the home, school and community. |
Children are referred to the Wraparound Program from the Probation Department or the Mental Health Case Management Department. Before they can be referred, these children need to be in placement or at risk for a high level group home placement. They also need to have Medi-Cal and a family to go home to. | Public Health Nurses are located in Riverside and Indio | Nursing
Administration (951) 358-5438 |
Public
Health Nurses provide individualized care to meet the needs of first time
moms and their babies. |
First-time, high-risk pregnant females with low income. Fees are not charged. Must live in zip codes 91752, 92501, 92503, 92505, 92507, or 92509. The program is expanding to additional zip codes in Mid and Western Riverside County. | Public Health Nursing staff is based at the Rubidoux FCC/Don Shroeder FCC | Program
Coordinator (951) 955-5328 or (951) 358-5438 |
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
| Nutrition Information and Referrals | Nutrition information and referral to other programs and resources are available to all residents of Riverside County. | Nutrition Services are provided at local Family Care Centers and other locations in the community. Ask for the Nutritionist. We have a customer service call center with an 800 number. | Call
Customer Service Call Center at 800-455-4942 or Nutritionist at any Family
Care Center or call 800-639-1115. Web site |
| Medical
Nutrition Therapy Services Medical Nutrition Therapy services and education classes include, but not limited to, prenatal, child health, HIV care, primary care, weight management and a specialized diabetes program. |
Services are available on referral by a physician or other health care provider. Fees are charged. Medi-Cal, Healthy Families, Healthy Kids, private insurance, managed care and other payment methods are accepted. | Nutrition Services are provided at local Family Care Centers and at other locations in the community. Ask for the Nutritionist. Can also call an 800 number for referral information. | For
non-Family Care Center Nutrition Services, call 1-800-639-1115 Web site |
| Nutrition
Network Promotes healthy eating and a physically active lifestyle among low income Californians by using social marketing techniques. Promotes protective behaviors that help prevent cancer and other chronic diseases, educational activities to promote healthy eating behaviors and physical activity. Organizations work together through partnerships to promote healthy eating and physical activity. Organizations include public agencies, nonprofit organizations, media outlets and local businesses, community coalitions and partnerships. Influence policy change. Social Marketing Campaigns countywide and Better For You Restaurant Programs. |
Low income County residents and visitors who are food stamp recipients or eligible are encouraged to become involved at no charge. Community based organizations who work with this target population are also partners. | Activities and promotions are ongoing throughout the County by means of a variety of vehicles and media. | For
information, call (951) 358-5880. Web site |
| Physical
Activity To promote healthy eating and physical activity among low-income families community-wide. |
County residents and visitors who are food stamp recipients or eligible. | Activities and promotions are community-wide. | For
information, call (951) 358-5880. Web site |
5
A DAY Power Play Campaign Latino 5 a Day Campaign The 5 a Day Retail Program African American 5 a Day Campaign |
Activities for children ages 9-11 in elementary schools with at least 40% free and reduced meals. Materials and activities are free of charge.
Latino adults and families who are food stamp eligible or recipients.
Food stamp population at 5 a Day partner retail stores and including Albertsons, Ralphs and Vons in our community.
African Americans living in Riverside County. |
Services are provided in schools throughout the County.
Intervention at large Latino festivals, farmers/ flea markets and neighborhood stores and education to direct health service provider organizations and community groups. County-wide
At churches, health fairs, farmers markets and other community events. |
For information, call (951) 358-5880. |
Be Active Campaign |
Families who are Food Stamp eligible or recipients |
County-wide |
For information, call (951) 358-5880. |
| Senior
Nutrition Education Provides nutrition education quarterly. |
Participants in the Senior Nutrition Congregate Meal Program. Contact Office on Aging for current eligibility criteria. | Senior Nutrition Sites are located throughout Riverside County. | For
location and information, contact the Office on Aging (951) 697-4697 |
Loving
Support Breastfeeding Program
Funded by Riverside County Children and Families Commission and WIC. |
All pregnant and breastfeeding women in Riverside County. | Countywide | Loving
Support Breastfeeding Program |
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
| WIC
Program Eligibility determination, health care referral, nutrition assessment, counseling, education and issuance of vouchers to purchase foods which supply important nutrients to the diet of low income, pregnant, and lactating women, infants and children under five years of age with a nutritional need. |
Categories Served: Women who are pregnant, breast-feeding, or have recently delivered a baby; infants and young children to age five years. Categories served vary according to priority system and caseload availability. Check with program. Participants must also meet income guidelines (Low to moderate income families who have incomes at 185% or less of Federal Poverty Level. Working families may be eligible); live in Riverside County; have nutritional need; receive regular medical assessments. |
Banning WIC Services in English, Spanish & Laotian. Arlanza, Blythe, CPC (on RCRMC grounds), Hemet, Indio, Jurupa, Lakeshore (Lake Elsinore), Mecca, Moreno Valley, North Riverside, Cathedral City, Palm Springs, Palm Desert, Perris, and Temecula WIC, |
Appointments: Outside Riverside County: |
| Health
Care Access Program Individual counseling and education classes on importance of prenatal care/Medi-Cal rights and responsibilities, Public Charge and immigration. Coordination with Healthy Families/Medi-Cal to provide application assistance. Coordination and referral to the Prenatal Care Guidance program. |
Low income prenatal women and children 0-5 | All WIC sites | Call Customer Service Call Center at 800-455-4942 |
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
| Tobacco
Control Project Smoking Prevention/ Cessation, Community-Based Outreach Examples include: Community organizing to create city laws that license tobacco retailers; and creating no-smoking policies for outdoor areas, such as parks, playgrounds and other types of recreation facilities; conducting stop smoking classes for county employees, their families and the general public. |
No fee. | At selected locations. | Health
Education Admin. (951) 358-4977 |
Tobacco Retail Licensing |
$350 annually |
Countywide | Tobacco Retail Licensing (951) 358-7157 |
| Childhood Asthma Program: Provides services for children diagnosed with asthma and their parents. Services include asthma education, in-home environmental assessment for trigger remediation, and demonstration of proper use of asthma aids, such as peak flow meters and aerochambers (spacers). Funded by South Coast Air Quality Management District. |
Children 0-18 years of age and their families. Children must have a diagnosis of asthma. No fee. |
Currently available in western Riverside County. Service area may change dependent on funding sources. Please call for eligibility. | Health
Education Admin. (951) 358-4977 |
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION / CONTACT | |
| Comprehensive bacteriology, mycology, mycobacteriology, immunology, serology, virology, and parasitology services to aid in the diagnosis and the control of communicable diseases. | Laboratory fees are based on cost. Specimens are processed upon request from Community Health Agency medical personnel and private medical care providers. | Riverside Laboratory, 4065 County Circle Drive, Riverside, CA 92503 (951) 358-5070 And Indio Laboratory (water testing only), 47-923 Oasis St., Indio, CA 92201 (760) 863-8295 |
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| Water microbiology to aid in the surveillance of water quality and in the investigation and control of waterborne disease outbreaks. | Laboratory services are available to the public at charges significantly lower than private sector. | ||
Food microbiology to aid in the investigation, epidemiology, and control of bacteriological food poisoning outbreaks. Sanitation microbiology as an aid in monitoring the sanitary conditions of food establishments. |
These services are provided in support of Environmental Health and Disease Control investigations. | ||
| Occupational Health laboratory services to support pre-employment physicals. | |||
| Rabies testing is provided both for diagnostic and surveillance purposes. | Fees are charged for rabies tests on low risk animals. Tests are performed only upon the request of an Animal Control agency. | ||
| Blood lead testing is performed in support of the CHDP Program. | |||
| Microbiological testing is performed on environmental samples for agents of Bioterrorism. | No fees are charged for these services, which are performed in support of Disease Control and Hazardous Materials Programs and Public Health Emergency Preparedness and Response Programs. | ||
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
Public Information Center: |
No fee, general information |
Health Administration |
(951) 358-5096 |
Occupational and Environmental Assistance Services – Private businesses: |
Private Business - $105/hr |
Health Administration |
(951) 358-5096 |
Occupational and Environmental Assistance Services – governmental agencies: |
Governmental Business - $105/hr |
Health Administration |
(951) 358-5096 |
Technical Support for the County’s Transportation and Land Management Agency: |
Development Fees - $125/hr | Health Administration |
(951) 358-5096 |
Environmental Programs Available to the Public – |
Income, area, and family requirements, contact program | Health Administration |
(951) 358-5096 |
Environmental Programs Available to the Public – |
Income, area and family requirements, contact program |
Health Administration |
(951) 358-5096 |
Lead Hazard Reduction, Compliance and Enforcement Program: |
N/A |
Health Administration |
(951) 358-5096 |
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
| Plan, implement, and evaluate the County's EMS system. | Not Applicable | 4065
County Circle Drive Riverside, CA 92503 Monday - Thursday 8:00 a.m. - 5:00 p.m. |
EMS
Staff at (951) 358-5029 FAX:(951) 358-5160 |
| Implement Advanced Life Support (ALS) systems | |||
| Approve and monitor EMT, Paramedic and Mobile Intensive Care Nurse (MICN) training programs | |||
| Certify prehospital care personnel (EMTs and MICNs) who pass an approved training program. Locally accredit paramedics | EMT
--------------------- $ 25.00 Late fee ------------ $ 10.00 Paramedic: Initial ---------------- $ 75.00 Re-verification ---- $ 50.00 Late fee -------------$ 25.00 MICN: Initial ---------------- $ 75.00 Reauthorization - $ 50.00 Late fee ------------ $ 25.00 |
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| Notify prehospital personnel of certain communicable disease exposures.Establish policies and procedures through the local EMS Medical Director to assure quality medical care in the prehospital setting for Basic Life Support (BLS) and ALS personnel. | Not Applicable | 4065
County Circle Drive Riverside, CA 92503 Monday - Thursday 8:00 a.m. - 5:00 p.m. |
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| Designate and contract with Paramedic Receiving and Base Hospitals, and Trauma Centers.Establish guidelines and standards for formal transfer agreements between hospitals.Initiate disciplinary action against a certificate holder if there is an imminent threat to public health and safety. | EMS
Staff at (951) 358-5029 | ||
| Ambulance inspection and issuance of permits of BLS, ALS, Critical Care Transport (CCT) and Emergency Air Ambulance providers.Monitor compliance with State EMS legislation and regulations and County Ambulance Ordinance 756.Review and investigate public concerns about emergency medical care in the prehospital setting.Promote public education on emergency medical care. | BLS
permit ------------------------- $3,000.00 CCT permit-------------------------- $6,000.00 ALS permit ------------------------- $6,000.00 Ambulance permit per unit ------ $250.00 |
4065
County Circle Drive Riverside, CA 92503 Monday - Thursday 8:00 a.m. - 5:00 p.m. |
EMS
Staff at (951) 358-5029 |
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
| Educate, inform and train the public and medical community about chemical
agents, biological agents, and emerging diseases. Strengthen public health infrastructure in preparation for any natural or human made disaster, including acts of terrorism. Preparedness planning and readiness; surveillance and epidemiological capacity; laboratory capacity; communications and information technology; risk communication. |
Not Applicable | 3900
Sherman Dr. Ste. H Riverside, CA 92503 Monday - Friday 8:00 a.m. - 5:00 p.m. |
Phone: (951) 358-7100 Fax: (951) 358-7105 |
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
| Coordination
of County's Health/Medical Disaster Response Plan. This includes the health
and medical aspects of a potential bioterrorist attack. Resource for local hospitals and disaster groups within the county on health/medical aspects in the arena of disasters. Develop and maintain communication systems (Region VI State System, County Health Net, ReddiNet, and EMS Med-Net). |
Not Applicable | 3900
Sherman Dr. Ste. H Riverside, CA 92503 Monday - Friday 8:00 a.m. - 5:00 p.m. |
Phone: (951) 358-7100 Fax: (951) 358-7105 |
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
| Low
Cost Car Seat Program Offered at 10 health centers in the county. Community wide car seat check ups and education is available to day care centers, hospital providers, and parents throughout the county. |
Car
Seats are available to residents who meet low-income guidelines. All other
services available to county residents upon request. Car seat – Sliding fee scale based on income ($0-$40) |
Services available to all county residents | Low
Cost Car Seat Program 1-800-455-4942 |
| Car
Seat Violator Instruction Program Court referred classes for car seat and seat belt violators available to all county residents. |
Violator Instruction Program classes available to court referred clients and county residents upon request. Fees range, based on individual circumstances. | Low cost car seat program 1(800) 774-7237 | |
| Special
Needs Care Seat Program Education and distribution of car seats for children with special needs are available to county residents. |
Injury
Prevention Services (951) 358-7171 | ||
| Riverside
County Children’s Injury Prevention Network A countywide child safety education program (CSEP) that is delivered and coordinated with agencies that provide services to children ages 0-5 years. These organizations will help identify and refer families to Injury Prevention Services who will provide education regarding home, water and child passenger safety. |
Riverside
County Children’s Injury Prevention Network 1(800) 774-7237 | ||
| Bicycle
Helmet Education and Distribution Program Available to elementary schools, and for community events. |
Bicycle Helmets – Sliding fee scale ($3-$10) | Injury
Prevention Services (951) 358-7171 | |
| Teen DUI Prevention Programs, such as “YOU LOSE” and the "Every 15 Minutes" programs are available to schools throughout the county. | Injury
Prevention Services (951) 358-7171 | ||
LIVABLE COMMUNITIES |
Injury
Prevention Services (951) 358-7171 | ||
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
| Mandatory AIDS education program. | Court referrals. Fees set by court. | Riverside Elsewhere by appointment only. |
HIV/AIDS
Program (951) 358-5307 or (800) 243-7275 |
| AIDS prevention education and/or Case Management to the high-risk groups, County employees, private industries, and County referrals. | Individuals living with HIV infection or at high risk to become infected. No fees. |
At requested and established locations. Mobile van. | HIV/AIDS
Program (951) 358-5307 or (800) 243-7275 |
| Anonymous and confidential HIV testing, counseling and referral. | No restrictions on eligibility (age 12 or older-no parental consent required). | Inland AIDS Project (IAP) Desert AIDS Project (DAP) |
(951) 224-8314 (760) 323-2118 |
Anonymous HIV counseling, testing, or referrals. |
No restrictions on eligibility (age 12 or older-no parental consent required). |
Inland AIDS Project (IAP) |
(951) 346-1910 |
Transitional Case Management Program (TCMP) provides liaison and case management services to newly released parolees who are HIV infected. |
HIV infected inmates/parolees. Confidential services are provided to HIV infected inmates/ parolees on behalf of the California Department of Corrections and Rehabilitation. TCMP offers pre and post release assistance to inmates/ parolees including food and clothing vouchers, and bus tickets. Services provided to Riverside and San Bernardino County Parolees. |
Riverside |
HIV/AIDS Program (951) 358-5307 |
HIV/AIDS primary care, including evaluation, treatment, and follow-up provided as part of expanded sexually transmitted disease services. |
Services are offered to those individuals with a confirmed HIV infection or who are exhibiting symptoms associated with an HIV infection. All services are provided on a confidential basis. Fees charged. Medi-Cal and private insurance accepted. For other low-income patients, fees are based on Ability-to Pay determination, with a sliding fee schedule. No person will be denied service due to an inability to pay. |
Riverside Neighborhood Health Center
|
HIV/AIDS Program (800) 243-7275 |
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
| The Medical Marijuana Identification Card (MMIC) Program was designed to provide patients an ID card to document recommendation from their physician to use marijuana for medicinal purposes.
|
Applicants and caregivers must apply in person. The following must be provided during the scheduled appointment:
|
Riverside Palm Springs by appointment only. |
Medical Marijuana Identification Card (MMIC) Program (951) 358-7932 |
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
Family Planning:
|
Family P.A.C.T. state only provider. Medi-Cal and private insurance are accepted. Non-Medi-Cal clients are financially screened for eligibility for State Family P.A.C.T./Federal family planning funding, whereby client fees are based on a sliding fee schedule according to income and family size. No parental consent required. Confidential services. |
All Riverside County DOPH Family Care Centers Riverside County Regional Medical Center: |
Family Care Centers |
Teen Clinics: (Please note: teens may also be seen at all Family Care Center locations and Riverside County Regional Medical Center Women’s Health Clinics during regularly scheduled services by appointment.) |
Confidential services.
|
All Family Care Centers |
Visit the web site for Teen Clinic locations and times Please call the clinics to verify walk-in day and time |
Outreach Services: |
|
Riverside County
|
To schedule a presentation call the |
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
| Comprehensive health data including birth, death, communicable disease, maternal and child health, chronic disease, and injury for use in program planning, evaluation and public health assessment. | Standard reports are available to the public; customer reports may require processing fees and are subject to State of California confidentiality guidelines. | 4065
County Circle Drive Riverside, CA 92503 |
Health
Statistics (951) 358-5557 |
| Issue certified copies of Riverside County births and deaths. One full calendar year and the current year. | Certified
copy of death $12.00 Certified copy of birth $17.00 |
4065
County Circle Drive Riverside, CA 92503 |
Vital Records Office |
| Registration of Riverside County non-hospital births. | To
register a non-hospital birth you will need to provide evidence to prove
the following five facts: 1. Identity of the parent(s) 2. Pregnancy of the mother 3. Infant was born alive 4. Birth occurred in Riverside 5. County and the identity of the witness. No fee is charged. |
4065
County Circle Drive Riverside, CA 92503 |
Vital
Records Office (951) 358-5528 |
| Affidavits to amend the record (birth and/or death). | Staff will explain procedure of completing the form and time frame for completion of Amendment/ Affidavit. No fee is charged. | 4065
County Circle Drive Riverside, CA 92503 |
Vital Records Office |
| Permits for disposition of human remains. | Permits
for disposal of human remains $11.00 To request a permit please provide certified copy of death or Transit Permit. |
4065
County Circle Drive Riverside, CA 92503 |
Vital Records Office (951) 358-5068 |
| Witness signature of mother and father on the Declaration of Paternity forms. | Staff will explain procedure of completing the form and inform declarer of their rights. No fee is charged. | 4065
County Circle Drive Riverside, CA 92503 |
Vital Records Office (951) 358-5528 |
| SERVICES PROVIDED | ELIGIBILITY/FEES | LOCATION | CONTACT |
Community Outreach Services provides essential information to the community, CHA employees and businesses regarding the Department of Public Health. Through annual health fairs and events, we establish community relationships to better serve the needs of Riverside County residents. This office also works as a liaison with public and private agencies to promote health activities and outreach opportunities. Our Department of Health Auxiliary provides support to our various Agency programs through volunteer and fundraising activities. Financial support includes match donations, purchase of non-budgeted items (i.e., equipment for employee break rooms, transportation vouchers, and other client assistance), and items of critical need. |
Community members are encouraged to join the DOPH auxiliary board. |
Information available during regular business hours. |
For information call: Or visit our website at: |
| Volunteer Services welcomes men and women who are interested in volunteering to assist in the delivery of health services within our Department of Public Health programs. Volunteers are given the opportunity to utilize their skills, time and energy for the overall good of the community. By donating their time and talent, volunteers enhance quality and availability of public health services. A six-month commitment is requested. | Open to anyone 16 years of age and older. | Applications can be obtained by mail or in person. | For
information call: (951) 358-5031 |
This is a fill-services telephone assistance line which fields inquiries for Department of Public Health, in particular, and public government or community-based services, in general. Provides health related referrals. |
Services are available to the public. | Through
telephone at: (951) 358-5000 TDD (951) 358-5124 |
Monday
- Friday 8:00 a.m. - 5:00 p.m. |
Fees: Fee schedules are available and adhere to County Fee Ordinances.
Fees, locations, services and hours may change without notice, so please call to confirm that the above information has not changed.
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